Not only do I sell Microsoft Dynamics CRM 2011, I am also an end user. As a salesperson, I find that CRM enables me to optimize my sales efforts with ease. With a few clicks, I can view my contacts, my accounts, my pipeline, my results. On a day-to-day basis, I can view my scheduled [...]
continue reading...Archive for the ‘CRM Software Selection Tips’ Category
CRM Anywhere Takes Mobility to the Next Level
Many businesses provide cell phones to their employees and some even offer tablets. Whether or not you do, it’s likely your employees have and use these devices themselves. In this fast-paced, technology-focused world, our devices are not only providing greater conveniences, they are making us work more efficiently. Striving to make their software more convenient [...]
continue reading...How Do You Get Your Sales People to Use CRM Software?
Customer Relationship Management Software allows your marketing and sales departments to reach out to prospects, develop relationships, and turn them into loyal customers. Many salespeople may be reluctant to use a CRM system. Instead of selling them with product stats, you need to show them how a CRMS will enable them to increase productivity. CRM [...]
continue reading...Analysis of the Top 10 CRM Blog Posts of 2011
As a CRM Software vendor, what interests you as readers obviously is important to us. So for this blog, we want to review the top 10 CRM blog posts of 2011. Reviewing the topics and trends of 2011 help you better understand the CRM software selection process, therefore, making you better buyers: Comparisons: Five out of [...]
continue reading...Customer Effective: FinServ; Liberating Users from Oracle Siebel CRM with Microsoft Dynamics CRM
In 2003, Siebel CRM was the clear market leader, with 45% CRM market share. 2003 was also the year Microsoft launched Dynamics CRM. The Microsoft Corporation was a Siebel user at that time. Aside from the obvious best-practice of ‘drinking the Kool-Aid’, the Microsofties were tired of a system that was difficult to use, would loose [...]
continue reading...Customer Relationship Management and Data Analysis Create Profitability
A CRM system should show you more information about your customer relationships sales, service, operations and otherwise. What you do with that information and how you get to it varies from organization to organization. But this is where data analytics should come into play. You should be able to use the data in your CRM [...]
continue reading...What Mobile Technology Trends Mean for Your CRM Software
You can’t help but notice the major emphasis people are putting on mobile devices these days. They are the wave of the future, and one that can make businesses more productive and efficient. But what does this mean for your existing CRM software? This means it’s time to accept mobility into your current customer service [...]
continue reading...Get the Most Out of Your Microsoft Dynamics CRM Reporting
Being able to analyze what your software organizes for you is one of the most important factors of a good business solution. If your CRM software cannot produce records of information, then it’s pretty much useless. That’s really the whole point of managing your contacts in a comprehensive database…knowledge. Knowledge about your customer base gives [...]
continue reading...Determining the Right CRM Software Can Be a Chore: One Your Company Depends On
We all have the chores we just hate to do but that are essential to our home and quality of life. Finding the right CRM software can also be a chore, but one that’s essential to the sustainability of your business. It was only a few years back when CRM software wasn’t as widespread and companies [...]
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