JoeCRM here from PowerObjects – After giving some more thought to my previous post Microsoft Dynamics CRM vs. SalesForce.com Or Whoever…The Proof Is In The Partner, I think I need to say a little more – ok, a lot more. In the previous post I talked about a few areas that I think are important [...]
continue reading...Archive for the ‘CRM Software Selection Tips’ Category
With Microsoft Dynamics CRM, The ‘C’ In CRM Stands For…. Cat Relationship Management??!!!
Traditionally the ‘C’ in ‘CRM’ stands for Customer. But CRM applications, and in particular Microsoft Dynamics CRM, have evolved in to much more than applications that just manage customers. That’s why the term ‘xRM’ or ‘Anything Relationship Management’ is a better description of what Microsoft Dynamics CRM does.
continue reading...Why Microsoft Dynamics CRM Beats Salesforce.com For Outlook To CRM Integration – Reason # 5, Different Interfaces For Different Situations
Why Microsoft Dynamics CRM beats Salesforce.com for Outlook to CRM integration – Reason # 5, Different Interfaces for Different Situations
In the first installment we discussed why it is so important for your CRM system to not only be integrated with Outlook but to be WELL integrated with Outlook. We also learned that I use both [...]
Microsoft Dynamics CRM vs. SalesForce.com
When it comes to sales force automation (SFA) and customer relationship management software (CRM), most offices will find the Microsoft Dynamics CRM a superior product to the SalesForce.com CRM. Why? Take a look below to understand why most offices will prefer Microsoft Dynamics over SalesForce.
Microsoft Integration
The vast majority of modern offices use Microsoft products already. [...]
Why Microsoft Dynamics CRM Beats Salesforce.com For Outlook To CRM Integration – Reason # 4, Delay In Synching Items To Salesforce.com
In the first installment we discussed why it is so important for your CRM system not only to be integrated with Outlook but to be WELL integrated with Outlook. We also learned that I use both the Dynamics CRM client and the Salesforce.com client on a daily basis which puts me in a fairly unique position [...]
continue reading...XRM: The Evolution Of CRM
Customer Relationship Management, or “CRM” as most people know it, is that dirty little acronym that loosely brands a wide array of software packages under the same, very large umbrella – just look at all the products profiled in CRM Magazine!! The watered down “CRM” category is comfortably applied to a wide range of business [...]
continue reading...Avoiding The Top 10 Small Business CRM Mistakes
Choosing and implementing Customer Relationship Management (CRM) solutions can be a resounding success or an unmitigated disaster. Big businesses can ‘afford’ the shock of failure. Small and medium businesses can’t.
To achieve success in selecting and implementing CRM in your small and medium business, pay attention to overcoming the following:
1. You’re Not Sure What You Need: [...]
From Employer Engagement To Student Alumni, Microsoft Dynamics CRM Is Delivering Proven Benefits To The Education Sector
The use of CRM in the education sector is fast becoming best practice. As well as helping colleges, universities, and other educational organisations nurture relationships with students, CRM is also helping towards a wide range of other activities.
continue reading...Why Microsoft Dynamics CRM Beats Salesforce.com For Outlook To CRM integration – Reason # 3, How Many Clicks Does It Take?
In the first installment we discussed why it is so important for your CRM system to not only be integrated with Outlook but to be WELL integrated with Outlook. We also learned that I use both the Dynamics CRM for Outlook client and the Salesforce.com client on a daily basis which puts me in a [...]
continue reading...Why Microsoft Dynamics CRM Beats Salesforce.com For Outlook To CRM integration – Reason # 2, Linking Emails To Contacts
In the first installment we discussed why it is so important for your CRM system to not only be integrated with Outlook but to be WELL integrated with Outlook. We also learned that I use both the Dynamics CRM for Outlook client and the Salesforce.com client on a daily basis which puts me in a [...]
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