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A panel of Microsoft Dynamics CRM/Dynamics 365 experts provide reviews and opinions to aid professionals with the CRM selection process.

 
 

CRM Software Selection Tips

What Microsoft Dynamics 365 means for CRM pricing and competition

Microsoft Dynamics 365 provides a lot of insight into where Microsoft has been, as well as where it is going with both its ERP and CRM lines. A single business platform and common data model that simplifies IT and application integration has been a decades-old vision of Microsoft’s, and has come to fruition with the release of Microsoft […]

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4 Ways to Transform Your Business with a Modern CRM Solution

In the last few years, automation has become more than a luxury for keeping up with customer expectations, it's a necessity. Our digital world simply provides too many avenues for sales and marketing teams to focus on manually. Even large firms that had seemingly perfected their processes for working with legacy CRM solutions have seen […]

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Take the Mystery out of CRM Pricing with Our Quick Quote Tool – Easy as 1-2-3

Why should CRM pricing be a mystery? Unfortunately, the answer is that, for whatever reason, it’s really hard to find CRM (Customer Relationship Management) pricing on the Internet. Vendors and providers for some reason hesitate to put their pricing on the Web. But wait! There is a solution to every problem and in this case, […]

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New White Paper: CRM is not just for salespeople – It is for your customers!

Why is it that some people think CRM is just for salespeople? After all, CRM stands for Customer Relationship Management. And when it comes to customers, there are many people in your company who interact on a daily basis with your customers. Certainly not just salespeople. To illustrate how Microsoft Dynamics CRM Online works across […]

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CRM: How Much Will It Cost?

If you are researching CRM (Customer Relationship Management) software solutions for your business, no doubt Microsoft Dynamics CRM is on your short list. Of course you are concerned about functionality, compatibility and ease of use, but a major concern, especially for a small to midsize or startup business has got to be the cost. Just […]

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Ledgeview’s ABC’s of Microsoft Dynamics CRM

Today, the process of engaging customers can't be one-size-fits-all. It needs to be adaptive across all touch points and within the context of who your customer is and what they are doing. Microsoft Dynamics CRM helps companies delivery exceptional customer experiences that create long-term relationships based on knowledge and trust. But where do you start […]

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Microsoft Dynamics CRM vs. Salesforce – 5 Reasons Why Dynamics is the Better Value

If it takes the average person 10 minutes to decide whether or not to buy a shirt (Skipton Building Society), then how long does it take the average business to pick out a CRM solution? While most CRM solutions provide standard functionality like opportunity and campaign management, there's lots to consider when it comes down to […]

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The Role of the Modern CRM Platform – Loyalty and the Customer Experience

There was a time when leads and opportunities were managed within Excel sheets, or by using simple contact management software. Sales teams reacted to customer demands and worked from a set of scripts that helped direct them to what they needed. “The bulk of B2B purchasing decisions take place before a customer contacts a supplier.” Today’s customers are much more […]

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6 P’s of a Successful CRM Implementation – Choosing a Product and Partner

CRM implementation offers a rewarding step toward improving your business for both your customers and your employees. But a CRM implementation not driven by goals and proper planning can turn into an uphill battle to measure your ROI, as well as achieve the most benefits. Reaching your CRM goals is simply a matter of certain principles and […]

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Interview Questions to Ask Your Own Team Before Starting a CRM Software Evaluation

Did you know that the experts who can provide the best start to your CRM software evaluation are right within your own organization? Before you engage an outside vendor why not take the time to interview your own team using the questions below. This will give you a clear picture of what you have now, […]

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