We all have the chores we just hate to do but that are essential to our home and quality of life. Finding the right CRM software can also be a chore, but one that’s essential to the sustainability of your business. It was only a few years back when CRM software wasn’t as widespread and companies [...]
continue reading...Archive for the ‘CRM Software Selection Tips’ Category
CRM MVPs Reveal Best Practices: What works in CRM and Marketing Automation
For all the talk about aligning sales and marketing business processes with Dynamics CRM, executing on that vision presents a variety of challenges. Dynamics CRM, in combination with a marketing automation solution, has the ability to align processes, data, and people to optimize efficiency and drive more sales and a better customer experience. But to [...]
continue reading...When is it Time to Add CRM to Business Intelligence Software?
Companies are using business intelligence (BI) software to manage financials, accounting, project management, supply chain, and other important elements of running a business. But what about another very important part of your business: your customers? And when is the right time to add customer relationship management (CRM) to your business software? Here are just a [...]
continue reading...Observing Industry Growth with Microsoft Dynamics CRM
CRM software has come a long way since its inception in 1990. It gives companies insight that they’ve never really had before. If your industry is experiencing growth during this economic shift, CRM software should provide you with proper analysis to stay in front of market changes. Growth is a great thing to undergo as [...]
continue reading...More Bang for Your Buck: CRM Software Return on Investment Scores High
According to Nucleaus Research, customer relations management products return an amazing $5.60 for each dollar invested. But the ROI for software that helps companies understand business analytics – in such areas as business intelligence, performance management, and predictive analytics – scores even higher: $10.66. (See appended reports at the end of this article). The results [...]
continue reading...Am I ready for a CRM Demo?
So you’ve made the decision that you want to bring in a Customer Relationship Management system or at least explore it more closely. Do you run to the nearest phone and schedule a demo? No! Surprised? Don’t be because there are few things you’ll want to solidify before you reach out to a vendor. Take [...]
continue reading...Do You Have Questions about CRM Software? Attend the CRM 360 Virtual Summit & Find the Answers You’ve Been Searching for.
If yours is like many other businesses, you know that you need CRM software, but have yet to make a purchase because you’re not sure which system is best for your needs. Obviously, this is a big decision, one that will affect your employees for years to come. So, you are right to want to [...]
continue reading...Fresh Perspective for this Holiday Season: Effective Customer Relationship Software Creates Opportunity
As we get caught up in the Holiday spending and chaotic schedules, let’s take a moment to reflect on the opportunity of the Holiday season…if we have a proper customer relationship management tool in place. Whether you’re in the retail or distribution industry, the Holiday season puts a lot of pressure on businesses. You need [...]
continue reading...Some of the Reasons UK Businesses are Choosing Microsoft Dynamics CRM Online as Their CRM solution
Concentrix TSG is an independent, UK based CRM specialist. We offer a variety of different CRM solutions, and will only recommend a product (or products) that best fit the business requirements, aims, and objectives of each individual client. Since January 2011, when Microsoft Dynamics CRM Online was launched in the UK, it generated a great [...]
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