Microsoft released CRM On-line with a special focus for Non Profits and NGO’s (Non-Governmental Organizations) this past year. This is out of the box customized specifically for Not for Profits – thank you Microsoft! The two main requirements to qualify for the $9.99 pricing is that you must be a 501(c)3 and a minimum of [...]
continue reading...Archive for the ‘CRM Software Research’ Category
The Different Spectrums of Microsoft Dynamics CRM: Sales, Marketing, and Customer Service
Microsoft Dynamics® CRM has come a long way since its early days. Sure, it’s a great customer management tool and everyone knows it. But what many of you don’t realize is that it can now do so much more. Check out the different spectrums of Microsoft Dynamics CRM: Sales: Microsoft Dynamics CRM helps you see [...]
continue reading...Microsoft Dynamics CRM Named a Leader by Two Independent Research Firms
In a press release on August 4th Microsoft announced that Microsoft Dynamics CRM has garnered recognition as a Leader from two leading independent research firms, Gartner Inc. and Forrester Research Inc. The press release reads: Forrester acknowledged Microsoft Dynamics CRM for offering a flexible customer service solution, earning a Leader position in The Forrester Wave™: CRM [...]
continue reading...Talking CRM with your Marketing Manager
To effectively design compelling marketing campaigns that present new products and services to customers and new prospects, your marketing manager needs powerful, easy-to-use tools with which to analyze your customer and lead base. He or she then needs a way to quickly and easily pull together targeted lists, launch campaigns, track results, perform follow-up, and [...]
continue reading...CRM Software is Today’s Best Face to Face Customer Relationship Solution…Over the Internet
As you may already know, CRM Software has the great ability to close that communication gap within your sales and marketing departments to ensure everyone is on the same page within your organization. New integration capabilities within CRM Software are also streamlining the way everyone is doing business and helping businesses manage their client base [...]
continue reading...Closed Loop Marketing Reports in Microsoft Dynamics CRM
By Allen Hardon, CRM Practice Consultant I can imagine that in this economy you might want to turn up your marketing efforts to attract new leads that could turn into long term customers. How about if I told you that you could… Design marketing plans with a budget and estimated revenue projections? Create planning tasks [...]
continue reading...Does Your Outlook Inbox Have More Than 100 Emails in it? 200?
Are you too busy to read this message? Do you have unanswered voicemails on your phone right now? Let us help you change that. Give us one hour of your time and take charge of your work day. Join Sherwood Systems and Microsoft on August 17th or August 25th at 10:00am PST for a FREE [...]
continue reading...How Would the Tour de France and CRM Work Together?
In the last couple of years I’ve become glued to my television in the early hours of the morning for 3 weeks in July. While getting ready for work, I have one eye on the Tour de France at all times. (Well, almost all times. I obviously can’t watch from the shower.) One of the [...]
continue reading...Scoping for Integration with Microsoft Dynamics CRM
In most projects, applications are expected to be integrated into your architectural landscape. The integration between Microsoft Dynamics® CRM and SharePoint is more involved than is usually appreciated. Ideally, such a project involves workshops for establishing the requirements, installing and customizing the software, some data migration and integration. It’s the integration component that is mostly [...]
continue reading...Top 60 Features – Why Microsoft Dynamics CRM is the Leader
With the upcoming release of Microsoft Dynamics CRM 2011 (aka CRM 5.0 – a name I personally like better!) right around the corner I wanted to reflect on Microsoft’s self professed ‘Top 60 Features’ list for Microsoft Dynamics CRM 4.0. AbleBridge has been testing Microsoft Dynamics CRM 2011 for the past 7 months and we’re [...]
continue reading...
