Successful deployment of Microsoft Dynamics CRM will have a positive impact throughout your business. But like any project, a bit of ground work right at the very beginning will help smooth the Microsoft Dynamics CRM implementation process. Here are 10 tips to help you get it right.
continue reading...Archive for the ‘CRM Software Research’ Category
Knowledge Is Power – Top 8 CRM Resource Recommendations
At Affiliated, many of our Microsoft Dynamics CRM customers are impressed to learn about some of the excellent and mostly free educational resources available on the web for users and administrators of Microsoft Dynamics CRM. Whether you are just kicking the tires or you are a current user or administrator, it would be well worth your [...]
continue reading...Webinar: “Tapping Into The Power Of Workflows In Microsoft Dynamics CRM”
How connected is your company? Not to other sources, but to each other? The most productive organizations share information across teams, divisions—the whole company—to proactively manage data and automate business processes. Join us for this free, one-hour Webinar and see how Microsoft Dynamics™ CRM gives you these powerful workflow capabilities so that you can put your [...]
continue reading...SugarCRM vs. Microsoft Dynamics CRM: Which On-Premise Solution Provides The Most Value?
Lately, I have been seeing more and more of SugarCRM in the marketplace. It makes sense. After all, when money is tight, many organizations look for the lowest upfront cost instead of the product with the greatest long-term ROI. It’s true that SugarCRM Professional and Enterprise have one of the lowest per user licenses costs [...]
continue reading...Top 10 Reasons SMBs Need Customer Relationship Management
CRM has always been the domain of big business. Until now…
Managing customer relationships is key to current and future success. Unfortunately, as a business grows or as more salespeople are hired, customer relationships can suffer. After all, while you have more customers, you don’t have the detailed knowledge or understanding of each one like you did [...]
With Microsoft Dynamics CRM, The ‘C’ In CRM Stands For…. Cat Relationship Management??!!!
Traditionally the ‘C’ in ‘CRM’ stands for Customer. But CRM applications, and in particular Microsoft Dynamics CRM, have evolved in to much more than applications that just manage customers. That’s why the term ‘xRM’ or ‘Anything Relationship Management’ is a better description of what Microsoft Dynamics CRM does.
continue reading...XRM: The Evolution Of CRM
Customer Relationship Management, or “CRM” as most people know it, is that dirty little acronym that loosely brands a wide array of software packages under the same, very large umbrella – just look at all the products profiled in CRM Magazine!! The watered down “CRM” category is comfortably applied to a wide range of business [...]
continue reading...You Can Have Olympic Quality CRM With Microsoft Dynamics
I’m a big fan of the Olympics so I’m feeling a little tired these days. After a week+ of staying up late to catch all of the skiing, snowboarding and other activities, I’m a little bleary eyed in the morning, but it’s been worth it. As I watch the events and the crowds on television, [...]
continue reading...Avoiding The Top 10 Small Business CRM Mistakes
Choosing and implementing Customer Relationship Management (CRM) solutions can be a resounding success or an unmitigated disaster. Big businesses can ‘afford’ the shock of failure. Small and medium businesses can’t.
To achieve success in selecting and implementing CRM in your small and medium business, pay attention to overcoming the following:
1. You’re Not Sure What You Need: [...]
From Employer Engagement To Student Alumni, Microsoft Dynamics CRM Is Delivering Proven Benefits To The Education Sector
The use of CRM in the education sector is fast becoming best practice. As well as helping colleges, universities, and other educational organisations nurture relationships with students, CRM is also helping towards a wide range of other activities.
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