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Archive for the ‘CRM Software Information’ Category

5 More Reasons to Use Microsoft CRM

Here are 5 reasons to use Microsoft Dynamics CRM:
1. Targets your marketing campaigns so you’re always in touch with the right customers. Today, it’s more important than ever that customers know about special offers and new services a business offers. Microsoft Dynamics CRM offers a marketing automation module that simplifies the following tasks: Building customer [...]

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Ten Tips To Ensure The Success Of Your Microsoft Dynamics CRM Project – Right From The Very Start (Part 1)

Successful deployment of Microsoft Dynamics CRM will have a positive impact throughout your business. But like any project, a bit of ground work right at the very beginning will help smooth the Microsoft Dynamics CRM implementation process. Here are 10 tips to help you get it right.

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Knowledge Is Power – Top 8 CRM Resource Recommendations

At Affiliated, many of our Microsoft Dynamics CRM customers are impressed to learn about some of the excellent and mostly free educational resources available on the web for users and administrators of Microsoft Dynamics CRM.  Whether you are just kicking the tires or you are a current user or administrator, it would be well worth your [...]

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Webinar: “Tapping Into The Power Of Workflows In Microsoft Dynamics CRM”

How connected is your company? Not to other sources, but to each other?  The most productive organizations share information across teams, divisions—the whole company—to proactively manage data and automate business processes.  Join us for this free, one-hour Webinar and see how Microsoft Dynamics™ CRM gives you these powerful workflow capabilities so that you can put your [...]

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Microsoft Dynamics CRM – How Do We Get Our Users To Use It?

This seems to be a question many customers ask about their newly implemented Microsoft Dynamics CRM solution.  There is no single magic answer to that question that fits all situations, but I hope to give a few ideas here to increase user adoption.

Focus on features that give back to each user rather than just tracking [...]

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Top Tips When Evaluating Software Vendors – It’s More Than Features/Functions

JoeCRM here from PowerObjects – After giving some more thought to my previous post Microsoft Dynamics CRM vs. SalesForce.com Or Whoever…The Proof Is In The Partner, I think I need to say a little more – ok, a lot more.  In the previous post I talked about a few areas that I think are important [...]

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Marketing Spend Continues To Shift Toward Digital Channels – Track It With Microsoft Dynamics CRM

I love this new digital marketing spend report by ExactTarget – because it validates what we’ve been experiencing in our recent marketing efforts. And more important, as a leading Microsoft Dynamics CRM provider, we know digital marketing is a really hot topic with our clients and prospects. Case in point – The TM Group is sponsoring Vision 2010, a free, educational Microsoft Dynamics conference taking place on March 23rd in Troy, Michigan. Only two weeks out and we have over 200 attendees signed up – our CRM track and digital marketing sessions are especially popular!

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Top 10 Reasons SMBs Need Customer Relationship Management

CRM has always been the domain of big business.  Until now…
Managing customer relationships is key to current and future success.  Unfortunately, as a business grows or as more salespeople are hired, customer relationships can suffer.  After all, while you have more customers, you don’t have the detailed knowledge or understanding of each one like you did [...]

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With Microsoft Dynamics CRM, The ‘C’ In CRM Stands For…. Cat Relationship Management??!!!

Traditionally the ‘C’ in ‘CRM’ stands for Customer. But CRM applications, and in particular Microsoft Dynamics CRM, have evolved in to much more than applications that just manage customers. That’s why the term ‘xRM’ or ‘Anything Relationship Management’ is a better description of what Microsoft Dynamics CRM does.

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You Can Have Olympic Quality CRM With Microsoft Dynamics

I’m a big fan of the Olympics so I’m feeling a little tired these days.  After a week+ of staying up late to catch all of the skiing, snowboarding and other activities, I’m a little bleary eyed in the morning, but it’s been worth it.  As I watch the events and the crowds on television, [...]

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