Successful deployment of Microsoft Dynamics CRM will have a positive impact throughout your business. But like any project, a bit of ground work right at the very beginning will help smooth the Microsoft Dynamics CRM implementation process. Here are 10 tips to help you get it right.
continue reading...Archive for the ‘CRM Software Implementation Tips’ Category
The Importance Of Executive Sponsorship For ERP/CRM Deployments
What is Executive Sponsorship?
Executive Sponsorship is an individual or set of individuals with high level responsibility for the success of a project. They are responsible for making decisions relating to an organization’s direction, strategy, and financial commitments that cannot be determined by functional leads alone. For example, they would approve financial outlays for hardware, software [...]
Microsoft Dynamics CRM – How Do We Get Our Users To Use It?
This seems to be a question many customers ask about their newly implemented Microsoft Dynamics CRM solution. There is no single magic answer to that question that fits all situations, but I hope to give a few ideas here to increase user adoption.
Focus on features that give back to each user rather than just tracking [...]
continue reading...Getting Started With Sales In Dynamics CRM
This article will explore some of the basics of getting started and understanding the Sales features with Dynamics CRM.
1. Understanding customers means understanding the difference between leads, opportunities, accounts, and contacts
Leads are potential customers.
Opportunities are a potential deal with a lead or existing customer.
Accounts represent companies that your organization does business with.
Contacts are the people that make [...]
With Microsoft Dynamics CRM, The ‘C’ In CRM Stands For…. Cat Relationship Management??!!!
Traditionally the ‘C’ in ‘CRM’ stands for Customer. But CRM applications, and in particular Microsoft Dynamics CRM, have evolved in to much more than applications that just manage customers. That’s why the term ‘xRM’ or ‘Anything Relationship Management’ is a better description of what Microsoft Dynamics CRM does.
continue reading...A Real-Life Health Industry Example of an xRM Environment for Microsoft Dynamics CRM
Due to InterDyn – Remington Consulting having a vertical focus in the health industry, we have had the opportunity to configure Microsoft Dynamics CRM into a true xRM environment for organizations in this industry. One such implementation was for a customer that originally started out on the Microsoft Dynamics CRM Online Trial Version, and later [...]
continue reading...Salespeople Buy-in – The Key to a Successful Microsoft Dynamics CRM Implementation
By Earl Hunt, The Resource Group
When implementing Microsoft Dynamics CRM in your organization, the real key to a successful implementation is the commitment to use the system from your Salespeople. As it turns out, this is often the most difficult group to persuade. Salespeople are independent by nature, and resist anything they view as administrative [...]
Microsoft Dynamics CRM vs. SalesForce.com Or Whoever…The Proof Is In The Partner
JoeCRM here from PowerObjects – just a quick blog on something that has been sticking in my craw for awhile. Being with PowerObjects, a company that just implements CRM, I notice time and again that people are still buying software like they always have….show me this feature….how does your product do this and that….what is the [...]
continue reading...CRM And Sales Force Automation: It’s A Marriage That Starts With A Sales Strategy.
Through the years I’ve come to appreciate the tremendous impact CRM technology can have on sales operations, but most importantly on the organization as a whole. No matter what your business or industry – you are selling the value your organization brings to the markets you serve. How effectively you do this will directly impact your bottom line. [...]
continue reading...From Employer Engagement To Student Alumni, Microsoft Dynamics CRM Is Delivering Proven Benefits To The Education Sector
The use of CRM in the education sector is fast becoming best practice. As well as helping colleges, universities, and other educational organisations nurture relationships with students, CRM is also helping towards a wide range of other activities.
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