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Archive for the ‘Cost of CRM Software’ Category

With So Many Different Options to Choose from to Make the Switch to Microsoft Dynamics CRM – What Are You Waiting For?

This blog includes multiple great posts on the differences between Microsoft Dynamics CRM and competitors in the market place, such as Salesforce.com, Oracle On-Demand, etc.  At the end of the day, one of the biggest advantages of Microsoft Dynamics CRM is the Microsoft platform that the solution is developed on.  This allows organizations to take [...]

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Part One: Why CRM Implementations Fail – The Client’s Perspective

Early customer relationship management (CRM) technology was complex, costly and plagued by poor user adoption. Users who did deploy CRM systems reported that projects failed to achieve expected returns on investment (ROI).
This post is the first part of a two part series on why CRM implementations have such high failure rates across all industries.  Whenever [...]

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Microsoft Dynamics CRM Deals You Can’t Refuse – the Salesforce Switch and the Big Easy 3.0

Microsoft recently announced two great deals for companies to get big savings when considering Microsoft Dynamics CRM. At the TM Group, a Gold Certified Microsoft Dynamics CRM and XRM partner in Michigan, this is welcome news for our clients and prospects. And just in time for year end, as organizations realize they need smarter, more cost efficient tools for pro-actively managing the relationships most vital to their growth and profitability in 2010.

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