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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

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5 Reasons You Should Not Settle For an Outdated CRM System

Are you still using a Rolodex? Early CRM systems were really nothing more than computerized versions of a Rolodex. It was all based on contact records which were basically just electronic business cards. Eventually systems got better at account rollup, tracking opportunities and reporting.  But it was still just business contact management. What is available now […]

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Get a Budgetary Estimate NOW with Our Microsoft Dynamics 365/CRM Quick Quote Wizard

Are you looking for a world-class CRM solution at a reasonable price? Are you wondering if there’s a hassle-free way to find out what your cost would be? You’re not alone. Today, implementing a CRM software system is just as essential as having a Web site! And a great place to start evaluating CRM software […]

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The Transition to Microsoft Dynamics 365 – Part 1

As we all transition from Microsoft Dynamics CRM to Microsoft Dynamics 365, I want to provide more information as to what you can expect as a Dynamics CRM customer. We will be hosting an informational webinar November 9th. This webinar will provide general information, transition pricing, and options. After the webinar, we will have scheduled […]

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Mobile Sales & Field Service Offline Mobile CRM for Dynamics CRM and Salesforce

Resco, a leading provider of cross-platform mobile CRM solutions to businesses of all sizes has made an announcement today. Their number one fully-fledged offline mobile CRM solution is available to the Salesforce community using mobile sales and field service. Thereby, extending their overall strategy and bringing a platform to any organization that utilizes Salesforce solutions […]

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Have You Seen the Official Microsoft Dynamics CRM Roadmap Website?

Microsoft wants to keep you up to date. According to Microsoft the Dynamics CRM roadmap website at http://crmroadmap.dynamics.com/ “provides a snapshot of what we’re working on in the Dynamics CRM business. Use the roadmap to find out what we’ve recently made generally available, released into public preview, are still developing and testing, or are no […]

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New White Paper: CRM is not just for salespeople – It is for your customers!

Why is it that some people think CRM is just for salespeople? After all, CRM stands for Customer Relationship Management. And when it comes to customers, there are many people in your company who interact on a daily basis with your customers. Certainly not just salespeople. To illustrate how Microsoft Dynamics CRM Online works across […]

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Salesforce and Microsoft Dynamics CRM Dashboard Comparison

One of the most useful features of a CRM system is the dashboard.  Dashboards enable you to efficiently make business decisions with an at-a-glance visual representation of the data that matters most to your business. Both Microsoft Dynamics CRM and Salesforce offer easily customizable dashboards with comparable results, but there are some differences between dashboards […]

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Microsoft Dynamics CRM Scores 2 Leadership Positions in Gartner’s SFA Magic Quadrant

Both Microsoft Dynamics CRM On-Premise and Microsoft Dynamics CRM Online earned coveted spots in the Leaders Quadrant of Gartner’s Magic Quadrant for Sales Force Automation (SFA). Only 3 solutions made it into the Leader Quadrant in Gartner’s August 2016 analysis of the SFA market based on hundreds of interviews with customers and vendors as well […]

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The Role of the Modern CRM Platform – Loyalty and the Customer Experience

There was a time when leads and opportunities were managed within Excel sheets, or by using simple contact management software. Sales teams reacted to customer demands and worked from a set of scripts that helped direct them to what they needed. “The bulk of B2B purchasing decisions take place before a customer contacts a supplier.” Today’s customers are much more […]

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6 P’s of a Successful CRM Implementation – Choosing a Product and Partner

CRM implementation offers a rewarding step toward improving your business for both your customers and your employees. But a CRM implementation not driven by goals and proper planning can turn into an uphill battle to measure your ROI, as well as achieve the most benefits. Reaching your CRM goals is simply a matter of certain principles and […]

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