Whenever I read a news story about a horrific event or a devastating natural disaster, my heart goes out to the victims of the tragedy. At the same time, deep down, I’m thinking “Whew! At least it didn’t happen to me.” Although there were no bombings or earthquakes involved, I had a somewhat similar experience [...]
continue reading...Archive for the ‘Compare CRM Packages’ Category
What’s All The Buzz About Microsoft Dynamics CRM 2011?
There are many reasons to be excited about Microsoft’s newest version of CRM, Microsoft Dynamics CRM 2011. Although the beta version won’t be released until September, word has already spread about the benefits this version will offer including: Improved Integration CRM 2011 is going to have an enhanced integration with Microsoft Outlook and Microsoft SharePoint. [...]
continue reading...Our Organization is New to CRM – What Software Do You Recommend?
At Concentrix, we get a wide and varied range of questions about CRM software. From businesses just starting out on the CRM journey, the initial questions generally break down into two main types. The first, abnd probably the most common CRM software enquiry we receive from organisations new to CRM is along the lines of “I need a CRM solution. Could you advise the best one for my organisation?”
continue reading...Microsoft Dynamics CRM vs. Business Contact Manager
In our Microsoft CRM sales efforts, we often get asked “What about Business Contact Manager? Why can’t we just use that?” The frequency with which we are asked this question convinced me that this would make a good blog topic. Business Contact Manager is available in the Microsoft Office product line and can be purchased [...]
continue reading...Extreme Hosting with Microsoft Dynamics CRM 4.0
One of our customers is an investment bank in Washington D.C. They really understand the value of outsourcing and hosted systems, which allows them to be highly focused on their core business without getting mired down with unnecessary concerns. We were fortunate to partner with them for their Microsoft CRM customization and hosting needs. We [...]
continue reading...Top 60 Features – Why Microsoft Dynamics CRM is the Leader
With the upcoming release of Microsoft Dynamics CRM 2011 (aka CRM 5.0 – a name I personally like better!) right around the corner I wanted to reflect on Microsoft’s self professed ‘Top 60 Features’ list for Microsoft Dynamics CRM 4.0. AbleBridge has been testing Microsoft Dynamics CRM 2011 for the past 7 months and we’re [...]
continue reading...Forrester Wave Report Q2, 2010– Microsoft Dynamics CRM Leads the Way!
We’re a little biased at AbleBridge when we’re asked the question, “Why do you feel Microsoft Dynamics CRM is better than other competitive CRM Suite(s)?” Our answers, however biased, are also educated and based on years of CRM software implementation experience. They are also based on past experience reselling and implementing several of the current and once [...]
continue reading...Features of Microsoft Dynamics CRM: Keyboard Shortcuts
Shortcuts are commonly used throughout Microsoft Office applications and the Windows operating systems. Microsoft Dynamics CRM is no exception. As well as improving the productivity of staff, features like these also help user adoption and with getting new users up and running quickly and efficiently.
continue reading...What is XRM – Part 4, Private Equity Example
In my last blogs, I discussed the concept of XRM (Xtended Relationship Management) which is building unique business applications by leveraging the extensibility of Microsoft Dynamics CRM. I gave examples of companies that have used deployed XRM and how it helped them move their businesses forward. In this installment, I will give an example of [...]
continue reading...What is XRM – Part 3, Commercial Mortgage Broker Example
In my last blogs, I discussed the concept of XRM (Xtended Relationship Management) which is building unique business applications by leveraging the extensibility of Microsoft Dynamics CRM. I gave examples of companies that have used deployed XRM and how it helped them move their businesses forward. In this installment, I will give an example of [...]
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