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A panel of Microsoft Dynamics CRM experts provide reviews and opinions to aid professionals with the CRM selection process.

 
 

Archive for the ‘by ISV/Add On Partners’ Category

Driving Better Customer Engagement with Dynamics CRM

Every business agrees about wanting to drive greater customer satisfaction; it’s pretty much an indisputable goal. Personally, I prefer the idea of driving higher customer engagement. While an engaged customer may not always be a satisfied customer, they are engaged enough to let you know if you haven’t met their expectations. A disengaged customer will probably […]

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Enquête 2014 sur les systèmes CRM publié dans le CPA Magazine

L’enquête annuelle faite par Michael Burns, du CPA Magazine (article en anglais) est toujours une source fiable afin de rester au courant des dernières tendances des systèmes de gestion. Cette année, son évaluation des systèmes de gestion de la relation client (CRM) souligne que la croissance et la popularité de ce logiciel ne cessent d’augmenter. Il […]

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The 2014 Survey on CRM Systems Published by CPA Magazine

The annual survey conducted by Michael Burns and published in the CPA Magazine is always a reliable source for staying up to date on the latest trends for management systems. This year, within his review of the customer relationship management (CRM) systems he highlighted first and foremost the increasing growth and popularity of this software […]

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Rockton Connect: Real Time Visibility

Rockton Software came up with a list of 10 reasons to learn more about Rockton Connect. Now we're breaking it down and diving deeper into what those ten reasons actually mean. Real Time Visibility Most accounting systems are built with a rear-view mirror mentality. You can see where you've been, but you can't see where […]

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EditAble CRM Grid Yields New Efficiencies for Microsoft Dynamics CRM Users

Any organization that uses Microsoft Dynamics CRM should check out AbleBridge’s EditAble CRM Grid. We’re extremely proud of it and our customers / partners are doing some amazing things with it. Check it out a quick demo and let us know if you have any questions.   Some Highlights: Easy to create and highly configurable Increases […]

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FIELDBOSS – The Right Field Service Software for Your Business

Recently, Software Advice published the results of a Field Service Software research survey that gave us insight into the biggest pain points field service buyers have and what features and functionality they want the most in new field service software. Here were their key findings: Fifty-four percent of buyers are currently using paper, whiteboards and […]

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Marketing with CRM: Tips and Tricks from 9 Industry Experts

As marketers, we are always looking for great ideas to make our jobs easier. At the Marketing with Microsoft Dynamics CRM Idea Conference held this September, an elite group of CRM experts shared marketing case studies, best practices and success stories from their own organizations. If you did not have the opportunity to attend the […]

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Why is Relationship Management Increasingly Important for the Construction Industry?

In previous articles I’ve talked a lot about the growing importance of CRM to the construction industry… and now I’ve got backup. The 2013 Construction Technology Report produced by JBKnowledge, which surveyed over 700 construction industry professionals, highlighted client relationship management as an area that is increasingly critical to project success but one that is […]

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Microsoft CRM and Powertrak CPQ Offering for California Manufacturers

Exclusive Offering of Microsoft Dynamics CRM and Powertrak for Southern California's Manufacturers In an effort to stimulate innovation, productivity and growth for southern California's manufacturers, Axonom and California Manufacturing Technology Consulting® (CMTC) team up to deliver an exclusive package of software and training services. This partnership brings technologies to enhance the small and medium-sized manufacturer's (SMM) ability to compete in the global market. In […]

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