1. CRM is not a just software
Since CRM plays an important role in corporate strategy, its crucial that you define what it is you hope to capture and report on within the system. Be sure to consider the state of your customer relationship, and consider its effect on all business units and end-users from the [...]
Archive for the ‘About Microsoft Dynamics CRM’ Category
Top 5 Success Factors For A CRM Implementation
5 More Reasons to Use Microsoft CRM
Here are 5 reasons to use Microsoft Dynamics CRM:
1. Targets your marketing campaigns so you’re always in touch with the right customers. Today, it’s more important than ever that customers know about special offers and new services a business offers. Microsoft Dynamics CRM offers a marketing automation module that simplifies the following tasks: Building customer [...]
Knowledge Is Power – Top 8 CRM Resource Recommendations
At Affiliated, many of our Microsoft Dynamics CRM customers are impressed to learn about some of the excellent and mostly free educational resources available on the web for users and administrators of Microsoft Dynamics CRM. Whether you are just kicking the tires or you are a current user or administrator, it would be well worth your [...]
continue reading...Sales Pipeline: You Can’t Manage What You Don’t Measure
That old management adage rings especially true when it comes to managing sales pipeline. We see it all the time but it still amazes me how some companies don’t have a unified process for tracking, measuring, and forecasting business opportunity. First off, I’m talking about companies with sales people governed by at least one level [...]
continue reading...How One Company Is Using The Microsoft Dynamics CRM Business Data Auditing Accelerator To Automate Its Approvals Processes
Written by Dan Smith, Altico Advisors
You can use the Microsoft Dynamics CRM Business Data Auditing Accelerator from Codeplex to audit changes in CRM data in any entity you choose, such as accounts, contacts, leads, or opportunities. The CRM accelerators themselves are extremely easy to download and install. Simply import the customization xml file from within [...]
SugarCRM vs. Microsoft Dynamics CRM: Which On-Premise Solution Provides The Most Value?
Lately, I have been seeing more and more of SugarCRM in the marketplace. It makes sense. After all, when money is tight, many organizations look for the lowest upfront cost instead of the product with the greatest long-term ROI. It’s true that SugarCRM Professional and Enterprise have one of the lowest per user licenses costs [...]
continue reading...Marketing Spend Continues To Shift Toward Digital Channels – Track It With Microsoft Dynamics CRM
I love this new digital marketing spend report by ExactTarget – because it validates what we’ve been experiencing in our recent marketing efforts. And more important, as a leading Microsoft Dynamics CRM provider, we know digital marketing is a really hot topic with our clients and prospects. Case in point – The TM Group is sponsoring Vision 2010, a free, educational Microsoft Dynamics conference taking place on March 23rd in Troy, Michigan. Only two weeks out and we have over 200 attendees signed up – our CRM track and digital marketing sessions are especially popular!
continue reading...Webcast: Manage Your Business Better With CRM/xRM
Hi…Joe CRM here…interested in learning more about xRM (Anything Relationship Management)? Then you won’t want to miss our upcoming webinar on March 18 focused on Microsoft Dynamics xRM as a Microsoft development platform. It’s gaining traction in almost every major industry, especially in healthcare. While CRM is used by your sales, marketing, and customer service [...]
continue reading...Top 10 Reasons SMBs Need Customer Relationship Management
CRM has always been the domain of big business. Until now…
Managing customer relationships is key to current and future success. Unfortunately, as a business grows or as more salespeople are hired, customer relationships can suffer. After all, while you have more customers, you don’t have the detailed knowledge or understanding of each one like you did [...]
