There is no denying CRM solutions are a substantial investment for the average company. As CRM software development begins to focus more on the user experience, adoption rates have increased dramatically. As well, cloud technology has taken CRM, what was once considered an enterprise solution, and leveled the playing field to make it cost-effective for small and midsize businesses. Now the word is getting out about this powerful tool as an online solution with a subscription-based model. Still, CRM has barriers to adoption.
Whether you have a CRM you currently use, or you're one of less than 30% of companies who have not yet invested in a CRM platform, we would like to hear from you. Your feedback on this 30-second survey will become part of an infographic on CRM Adoption 2017.