There is a very good chance you have had at least some interaction with an Amway Business Owner (ABO) or know someone who has. Amway does business in over 100 countries and employs over 19,000 professionals. With Microsoft Dynamics 365, Amway employees are empowered to provide the best possible support to ABO's with real-time business intelligence.
Dynamics 365 allows Amway to capture all interaction between ABOs and customers, examine the data and take beneficial action when needed. All of the information for account managers is right on the screen so that they can set goals, modify them and give relevant feedback. It simplifies end-user training in a system that is easy to navigate and comprehensive.
Amway used to launch on-premise deployments in a country over the course of 5 to 7 years. With cloud-based Dynamics 365, the company can launch in multiple markets and actually save money. The scalability and speed to market combine with analytics and insights means Amway can have intelligent conversations with its ABOs and be much more effective overall.
Microsoft Dynamics 365 is a cloud-based solution that combines technology previously found in Microsoft Dynamics CRM and ERP and also includes additional sales, marketing, project service automation, operations, customer service and financials. Its business intelligence system, powered by the same technology found in Office 365, provides real-time analytics and insights. Dynamics 365 also provides a seamless business management experience that integrates with Office 365 and other Microsoft products.
Find out how Microsoft Dynamics 365 could work for your business.
By CRM Software Blog Editors, www.crmsoftwareblog.com