What is Microsoft Dynamics 365 CRM?
Microsoft Dynamics 365 is a CRM (customer relationship management) tool that successful companies use to manage and analyze customer interactions and data. CRM is the fastest growing segment of business software today. The goal of a CRM is to improve business relationships with customers, help business to improve customer service, and drive sales. To read more about CRM,
Why should I use a CRM?
- Are you tired of unreliable reporting and inefficient processes?
- Do you want a tool that will allow you to efficiently manage customer relations, improve your marketing, and boost your sales?
If your answer to any of the above questions was yes, then a CRM could help you. To read more about the benefits of a CRM, read our blog entry, titled
Is CRM only for big businesses?
Absolutely not! An effective CRM can benefit any sized business. Basically, if you have customers and sell a product or service, a CRM can help. CRM software started out at the enterprise level, but is now widely used by many small to medium sized businesses. For almost ten years,
What businesses use CRM?
As stated earlier, basically any business that has customers and sells services or products can benefit from using CRM. Businesses that have sales, marketing, and billing teams use CRM. Businesses that create quotes and send invoices use CRM. Any business that wants to increase their productivity and provide better customer service use CRM. According to
How can a CRM help my business?
As you can see, there are numerous reasons that a business would choose to use a CRM. If you are ready to make your business more productive and to begin on a digital transformation, maybe it's time to look at