With Salesforce.com, sales people have to flip between apps and the social experience, Chatter. (In addition to having a separate license.) Without an Outlook plug-in, they need to leave Salesforce.com just to send an email.
With Microsoft Dynamics CRM, sales people can spend their entire day in the application, even if they are on the road. Outlook, Lync, Skype, and Yammer for social collaboration are all part of the Dynamics CRM experience. For productivity, the centralized user experience changes the game.
Microsoft Dynamics CRM: Mobile apps across devices with offline access to recently viewed records at no additional charge. Social for everyone included in user price.
Salesforce.com: Users can’t manage opportunities and leads in Outlook. No access to opportunities, cases, or contracts from Chatter.
Find out 7 more reasons in the white paper “
By AbleBridge, Microsoft Dynamics CRM Gold Partner,