Your sales team is bombarded with meeting sales goals, managing prospect contacts, and seeing opportunities through the sales cycle. If you’re part of the sales team or if you work closely with the sales department, you understand the management functionality needed to stay atop deadlines and quotas and handling the pressure from “upstairs”.
Knowledge Management: Having access to critical prospect and customer data at the right time ensures the sales team can close those deals more effectively and in less time. Sales teams can focus on selling when equipped with the proper business intelligence data easily accessible to them. Microsoft Dynamics CRM makes this possible through easy to read dashboards and drillable functionalities, so every sales rep is ready for the tough questions customers and prospects are known to ask.
Customer and Prospect Interaction Analysis: Most companies use web analytics to track customer behaviors and interactions, missing multiple key points of data. With Microsoft Dynamics CRM, you are able to obtain a holistic view on customer interactions and communications, ensuring a seamless and high potential handoff between marketing and sales.
Feel free to contact us here at Cargas if you have any questions or would like more information about how Microsoft Dynamics CRM can help you. Cargas Systems is a software and consulting company specializing in Microsoft Dynamics CRM.