With the tremendous success achieved by Dynamics CRM, many end users and partners alike are anxiously looking forward to the next release of CRM. CRM 2011 (also known as CRM 5) is expected to be released near the end of the 2010 calendar year, with beta versions available in September 2010. The buzz coming from [...]
continue reading...Archive for August, 2010
Who Else Wants a Way to Display Sales Data in CRM Without Doing a Sales Integration?
Well here is the way to have your customers and your numbers too. Iframes.
continue reading...Switching from Salesforce.com to Microsoft Dynamics CRM? A CRM Data Migration Option for Making Sure Your Notes and Documents Come Over Too
If your company is switching from Salesforce.com to Microsoft Dynamics CRM (and there are plenty of excellent reasons to do so!), you are going to want the best options for data conversion. Just ask any sales person if he or she wants their notes and documents to come over too; the answer will probably be [...]
continue reading...The Different Spectrums of Microsoft Dynamics CRM: Sales, Marketing, and Customer Service
Microsoft Dynamics® CRM has come a long way since its early days. Sure, it’s a great customer management tool and everyone knows it. But what many of you don’t realize is that it can now do so much more. Check out the different spectrums of Microsoft Dynamics CRM: Sales: Microsoft Dynamics CRM helps you see [...]
continue reading...Salesforce.com’s Inability to Integrate Their Service with Microsoft Outlook 2010
Whenever I read a news story about a horrific event or a devastating natural disaster, my heart goes out to the victims of the tragedy. At the same time, deep down, I’m thinking “Whew! At least it didn’t happen to me.” Although there were no bombings or earthquakes involved, I had a somewhat similar experience [...]
continue reading...4 Reasons to Consider a Switch from Salesforce.com to Microsoft Dynamics CRM
If you currently have a Salesforce.com implementation that is not fulfilling your business needs, there are a host of other options available to you. Microsoft Dynamics CRM Online provides a comparable feature set to your Salesforce.com solution but with some additional benefits that you ought to consider, including these four.
continue reading...What’s All The Buzz About Microsoft Dynamics CRM 2011?
There are many reasons to be excited about Microsoft’s newest version of CRM, Microsoft Dynamics CRM 2011. Although the beta version won’t be released until September, word has already spread about the benefits this version will offer including: Improved Integration CRM 2011 is going to have an enhanced integration with Microsoft Outlook and Microsoft SharePoint. [...]
continue reading...Microsoft Dynamics CRM Named a Leader by Two Independent Research Firms
In a press release on August 4th Microsoft announced that Microsoft Dynamics CRM has garnered recognition as a Leader from two leading independent research firms, Gartner Inc. and Forrester Research Inc. The press release reads: Forrester acknowledged Microsoft Dynamics CRM for offering a flexible customer service solution, earning a Leader position in The Forrester Wave™: CRM [...]
continue reading...20 Microsoft Dynamics CRM Industry Solutions Reviewed By SoftwareAdvice.com
Lauren Carlson writes about various topics related to CRM software at SoftwareAdvice.com. In a recent article she writes about value-added resellers (VARs) and independent software vendors (ISVs) who are extending the core Dynamics CRM applications to meet the unique needs of companies in a range of vertical markets. To demonstrate the specificity of these solutions, [...]
continue reading...Talking CRM with your Marketing Manager
To effectively design compelling marketing campaigns that present new products and services to customers and new prospects, your marketing manager needs powerful, easy-to-use tools with which to analyze your customer and lead base. He or she then needs a way to quickly and easily pull together targeted lists, launch campaigns, track results, perform follow-up, and [...]
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