I came across this interesting report from industry analyst, Forrester, which talked about the backlog of upgrades for ERP, CRM and industry-specific software waiting to take place in 2010. Efficiency and cost-cutting are still high priorities as we all watch our pennies and look for ways to make technology work harder for us.
2010 will be the year of the upgrade. A Forrester survey of over 2,000 IT executives and technology decision makers across North America and Europe found that 2009′s economic uncertainty has left a backlog of upgrades that will likely happen this year. According the study,
- “Forty-one percent of enterprises and 21 percent of SMBs plan to upgrade existing finance and accounting software
- 48 percent of enterprises and 19 percent of SMBs plan to upgrade their customer relationship management (CRM) applications
- 52 percent of enterprises and 18 percent of SMBs plan to upgrade industry-specific software
In addition, more than 20 percent of all SMBs have concrete plans to implement CRM or information and knowledge management (I&KM) software in 2010 or later, representing the fastest-growing SMB software markets in 2010.”…..Source: Tekrati Research News…link
Visit the Sherwood Systems website to download your complimentary copy of How to Budget the Cost of ERP Software Implementation Services. And if you’re looking for specific Microsoft Dynamics GP or CRM information, there are more resources on the Sherwood Systems website. If you’re located in the Arizona or New Mexico area, contact Sherwood Systems for assistance in determining a ERP or CRM software upgrade can help your organization better serve your customers’ needs. (877) 943-9696
Ed Bonaski, Sherwood Systems an Arizona Microsoft Dynamics GP Partner