When you’re in the market to buy a
- Storage Capacity - Microsoft Dynamics CRM Online has 5 GB of storage and Salesforce.com only has 2 GB. Microsoft Dynamics CRM Online offers additional storage at $119.88/year for 1GB of data/file storage compared to Salesforce.com - $250.00/year for 1GB of data storage and $60.00/year for 1GB of file storage.
- Mobile Access - CRM Online offers Mobile Express for free, whereas Salesforce.com Mobile Edition is an additional cost per user per month.
- Offline Access - Offline access allows users to be able to view relevant data from the CRM system when they are not connected to the Internet or corporate network. This can be invaluable to sales persons and executives who are often on the road. CRM Online offers many “offline” options