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May 22, 2010 by

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Microsoft CRM case study – Hard Rock International

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This short video is a case study that explores the improved efficiency in handling thousands of customer queries at Hard Rock Cafe as a result of implementing the Microsoft Dynamics CRM application. Hard Rock Cafe is a chain of 149 theme restaurants spread across 53 countries.

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Posted in About Microsoft Dynamics CRM, CRM Software Information, Dynamics CRM for Customer Service | 2 Comments »

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2 Responses to “Microsoft CRM case study – Hard Rock International”

  1. Microsoft CRM case study – Hard Rock International « CRM Software … Consumer on Me says:
    June 30, 2010 at 10:27 pm

    [...] more from the original source: Microsoft CRM case study – Hard Rock International « CRM Software … By admin | category: crm software | tags: case-study, crm, customer-queries, [...]

    Reply
  2. Microsoft Dynamics CRM case study – Trion - CRM Software Blog says:
    July 1, 2010 at 9:54 am

    [...] Related posts:Microsoft CRM case study – Hard Rock International [...]

    Reply

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