- Enhanced productivity yields higher profit margins providing a sharper competitive edge
- Superior network connectivity and database management empower mission-critical tasks
- Flexible deployment solutions enable tailored IT staff and resource options
xRM is the natural evolution of the techniques and data-handling structures based on the familiar CRM platform. The “x” implies that relationship management can be used in a variety of innovative, fully-integrated data applications. CRM systems architecture is adaptable to virtually any application where two or more entities need to share data.
xRM forms a shell, encompassing the .NET architecture platform, which services the routine housekeeping chores required by the server. SQL handles the data management. The familiar Microsoft Office productivity software allows the user to interact with the xRM with Outlook, Internet Explorer, SharePoint and other graphical user interfaces with little or no necessity for advanced training beyond routine knowledge of the use of the applications.
xRM applications are limited only by the imagination and corporate necessity.
Consider the possibilities:
- Human Resources Management with the flexibility to handle benefits, compensation, and manpower planning and programming requirements.
- Product and Service Provider Management to handle Accounts Payable relationships
- Employment Opportunity Vetting to compile, collate, and process potential employees
- Medical Center Front- and Back-Office Service Management. Doctor/patient relationships
- Government Mandated Environmental Impact Management. Conservation, recycling, and animal control
- Herd and Livestock Management for breeding, care, feeding, and disposition of farm animals
- Project Management and Lifecycle Contract Compliance Management to track milestones
- Proposal Processing Management for RFPs, physical resources, manpower, and staffing requirements
An easy way to envision the power of xRM is to compare its functions with the familiar Microsoft Dynamics CRM. The reality is that CRM is just one of many potential applications of xRM. CRM is simply Customer Relationship Management. For example, MRM could be Medical Relationship Management. Only the prefix letter – or letters – to “RM” define the application.
With the mature, stable, and established .NET architecture performing systemic tasks, the user is able to focus his attention on his job without having to intervene or even consciously interact with the underlying structure attaching the user to the platform. As with operating a car, the drivers have no need to know how the engine works, just that it is reliable and can get them from where they are to where they need to be with simple guidance and navigation.
By selecting the Microsoft Dynamics CRM/xRM platform, the user and IT staff have ready access to the full series of compatible Microsoft applications and SDK for virtually any configuration. Whether off-line or online, on a Hosted Microsoft CRM or On-Premises CRM, whether stand-alone or integrated as a SaaS cloud component – or any combination of the above, Microsoft Dynamics Gold Certified Partners are ready to implement an xRM solution appropriate to satisfy the most strenuous application requirements.
Recognized as a top ten Microsoft Dynamics CRM Partner in the US, Streamsol was selected to Microsoft’s President’s Club in 2010. Streamsol has truly embraced the Microsoft “Power of Choice” messaging. Our CRM practice revolves around three models; On-Premise Microsoft CRM , Hosted Microsoft CRM, and Hybrid Microsoft CRM. Streamsol is one of the only partners that have truly embraced the Microsoft “Power of Choice” messaging.
by Streamsol, Nevada Microsoft Dynamics CRM Partner
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