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Don Carnevale

Field Trip: Supporting Field Sales Success With Dynamics CRM

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Today’s business buyers expect the sales person sitting across the desk to be able to access information about their account immediately.  Are your sales reps able to deliver?

A few years ago, a sales person could get by on a sales call with paper reports of past orders and last week’s inventory count.  But business buyers today need more insight from vendors to help them make better buying decisions.  Knowledge is power and the sales person that can immediately access any information, be it current trends, stock on hand, orders in transit, or customer service issues, has the edge on the sales rep that has to call the office for answers.

With Microsoft Dynamics CRM sales people can access the information that they need in a familiar, easy to use solution, tightly integrated with Outlook, even when working in the field.  Integration with accounting and ERP systems provides insight into account history, current transactions and real time inventory.  Sales and Customer Service managed through Dynamics CRM provides seamless insight into all the customer touchpoints. Information…lots of information…all at your sales team’s fingertips. 

Give your field sales team the competitive edge to build stronger customer relationships with Dynamics CRM. Contact Steve Kane at 301-634-2404 or skane@broadpoint.net to find out how BroadPoint Technologies, the premier Dynamics CRM reseller in Virginia, can help your sales team’s success.

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