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	<title>Comments on: 3 Reasons to Select Microsoft Dynamics CRM Online over Salesforce.com as your CRM Software Solution</title>
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	<link>http://www.crmsoftwareblog.com/2009/11/3-reasons-to-select-microsoft-dynamics-crm-online-over-salesforce-com-as-your-crm-software-solution/</link>
	<description>Microsoft CRM experts provide reviews, comparisons and opinions to professionals in the CRM software selection process</description>
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		<title>By: Three Top Reasons Why Microsoft Dynamics CRM Online Wins Over Salesforce.com - CRM Software Blog</title>
		<link>http://www.crmsoftwareblog.com/2009/11/3-reasons-to-select-microsoft-dynamics-crm-online-over-salesforce-com-as-your-crm-software-solution/comment-page-1/#comment-1082</link>
		<dc:creator>Three Top Reasons Why Microsoft Dynamics CRM Online Wins Over Salesforce.com - CRM Software Blog</dc:creator>
		<pubDate>Tue, 04 May 2010 21:39:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.crmsoftwareblog.com/?p=431#comment-1082</guid>
		<description>[...] Related posts:3 Reasons to Select Microsoft Dynamics CRM Online over Salesforce.com as your CRM Software Solution [...]</description>
		<content:encoded><![CDATA[<p>[...] Related posts:3 Reasons to Select Microsoft Dynamics CRM Online over Salesforce.com as your CRM Software Solution [...]</p>
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	<item>
		<title>By: Five Reasons To Use Microsoft Dynamics CRM vs DonorPerfect for Your Non-Profit Organization - CRM Software Blog</title>
		<link>http://www.crmsoftwareblog.com/2009/11/3-reasons-to-select-microsoft-dynamics-crm-online-over-salesforce-com-as-your-crm-software-solution/comment-page-1/#comment-832</link>
		<dc:creator>Five Reasons To Use Microsoft Dynamics CRM vs DonorPerfect for Your Non-Profit Organization - CRM Software Blog</dc:creator>
		<pubDate>Fri, 09 Apr 2010 17:02:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.crmsoftwareblog.com/?p=431#comment-832</guid>
		<description>[...] Related posts:3 Reasons to Select Microsoft Dynamics CRM Online over Salesforce.com as your CRM Software Solution [...]</description>
		<content:encoded><![CDATA[<p>[...] Related posts:3 Reasons to Select Microsoft Dynamics CRM Online over Salesforce.com as your CRM Software Solution [...]</p>
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		<title>By: free beat makers software</title>
		<link>http://www.crmsoftwareblog.com/2009/11/3-reasons-to-select-microsoft-dynamics-crm-online-over-salesforce-com-as-your-crm-software-solution/comment-page-1/#comment-531</link>
		<dc:creator>free beat makers software</dc:creator>
		<pubDate>Tue, 02 Mar 2010 11:05:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.crmsoftwareblog.com/?p=431#comment-531</guid>
		<description>Most people would agree with this, in my opinion the author could not be more right.</description>
		<content:encoded><![CDATA[<p>Most people would agree with this, in my opinion the author could not be more right.</p>
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	<item>
		<title>By: 3 Reasons to Select Microsoft Dynamics CRM Online over Salesforce.com as your CRM Software Solution &#171; CRM and Business Consulting</title>
		<link>http://www.crmsoftwareblog.com/2009/11/3-reasons-to-select-microsoft-dynamics-crm-online-over-salesforce-com-as-your-crm-software-solution/comment-page-1/#comment-502</link>
		<dc:creator>3 Reasons to Select Microsoft Dynamics CRM Online over Salesforce.com as your CRM Software Solution &#171; CRM and Business Consulting</dc:creator>
		<pubDate>Thu, 25 Feb 2010 04:44:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.crmsoftwareblog.com/?p=431#comment-502</guid>
		<description>[...] http://www.crmsoftwareblog.com/2009/11/3-reasons-to-select-microsoft-dynamics-crm-online-over-salesf... [...]</description>
		<content:encoded><![CDATA[<p>[...] <a href="http://www.crmsoftwareblog.com/2009/11/3-reasons-to-select-microsoft-dynamics-crm-online-over-salesf.." rel="nofollow">http://www.crmsoftwareblog.com/2009/11/3-reasons-to-select-microsoft-dynamics-crm-online-over-salesf..</a>. [...]</p>
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	<item>
		<title>By: Why I Prefer Microsoft Dynamics CRM Over Salesforce - CRM Software Blog</title>
		<link>http://www.crmsoftwareblog.com/2009/11/3-reasons-to-select-microsoft-dynamics-crm-online-over-salesforce-com-as-your-crm-software-solution/comment-page-1/#comment-115</link>
		<dc:creator>Why I Prefer Microsoft Dynamics CRM Over Salesforce - CRM Software Blog</dc:creator>
		<pubDate>Wed, 09 Dec 2009 23:45:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.crmsoftwareblog.com/?p=431#comment-115</guid>
		<description>[...] posts:3 Reasons to Select Microsoft Dynamics CRM Online over Salesforce.com as your CRM Software SolutionHosted CRM Software Head-to-Head – Microsoft Dynamics CRM Online vs. SalesForce.comMicrosoft [...]</description>
		<content:encoded><![CDATA[<p>[...] posts:3 Reasons to Select Microsoft Dynamics CRM Online over Salesforce.com as your CRM Software SolutionHosted CRM Software Head-to-Head – Microsoft Dynamics CRM Online vs. SalesForce.comMicrosoft [...]</p>
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	</item>
	<item>
		<title>By: 3 Reasons to Select Microsoft Dynamics CRM Online over Salesforce.com as your CRM Software Solution &#171; six eighteen</title>
		<link>http://www.crmsoftwareblog.com/2009/11/3-reasons-to-select-microsoft-dynamics-crm-online-over-salesforce-com-as-your-crm-software-solution/comment-page-1/#comment-105</link>
		<dc:creator>3 Reasons to Select Microsoft Dynamics CRM Online over Salesforce.com as your CRM Software Solution &#171; six eighteen</dc:creator>
		<pubDate>Mon, 07 Dec 2009 20:47:51 +0000</pubDate>
		<guid isPermaLink="false">http://www.crmsoftwareblog.com/?p=431#comment-105</guid>
		<description>[...] http://www.crmsoftwareblog.com/2009/11/3-reasons-to-select-microsoft-dynamics-crm-online-over-salesf... [...]</description>
		<content:encoded><![CDATA[<p>[...] <a href="http://www.crmsoftwareblog.com/2009/11/3-reasons-to-select-microsoft-dynamics-crm-online-over-salesf.." rel="nofollow">http://www.crmsoftwareblog.com/2009/11/3-reasons-to-select-microsoft-dynamics-crm-online-over-salesf..</a>. [...]</p>
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	<item>
		<title>By: Robert Kuhlmann</title>
		<link>http://www.crmsoftwareblog.com/2009/11/3-reasons-to-select-microsoft-dynamics-crm-online-over-salesforce-com-as-your-crm-software-solution/comment-page-1/#comment-28</link>
		<dc:creator>Robert Kuhlmann</dc:creator>
		<pubDate>Mon, 16 Nov 2009 21:09:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.crmsoftwareblog.com/?p=431#comment-28</guid>
		<description>Mike:  Appreciate your comment. You are right - features don’t solve business problems, and an upcoming article I am writing for this blog focuses on some of the steps necessary for successful CRM implementations and actually will touch on that. The focus of this particular article was to help organizations who have already walked through the steps you refer to, with MS Dynamics CRM and Salesforce.com resulting in their top 2 choices. 

SQLCity:  There was a change in IT leadership, which resulted in an overall change of IT strategy and philosophy regarding outsourcing in general.</description>
		<content:encoded><![CDATA[<p>Mike:  Appreciate your comment. You are right &#8211; features don’t solve business problems, and an upcoming article I am writing for this blog focuses on some of the steps necessary for successful CRM implementations and actually will touch on that. The focus of this particular article was to help organizations who have already walked through the steps you refer to, with MS Dynamics CRM and Salesforce.com resulting in their top 2 choices. </p>
<p>SQLCity:  There was a change in IT leadership, which resulted in an overall change of IT strategy and philosophy regarding outsourcing in general.</p>
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	<item>
		<title>By: The Value Propositions of Microsoft Dynamics CRM vs Salesforce.com - MSDynamicsWorld.com CRM News</title>
		<link>http://www.crmsoftwareblog.com/2009/11/3-reasons-to-select-microsoft-dynamics-crm-online-over-salesforce-com-as-your-crm-software-solution/comment-page-1/#comment-27</link>
		<dc:creator>The Value Propositions of Microsoft Dynamics CRM vs Salesforce.com - MSDynamicsWorld.com CRM News</dc:creator>
		<pubDate>Mon, 16 Nov 2009 18:48:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.crmsoftwareblog.com/?p=431#comment-27</guid>
		<description>[...] The Value Propositions of Microsoft Dynamics CRM vs Salesforce.com   Microsoft has made much of its price advantage over Salesforce.com. But there are obviously other considerations besides price, and Robert Kuhlman of AdvancedSPS describes two of them in a recent article. [...]</description>
		<content:encoded><![CDATA[<p>[...] The Value Propositions of Microsoft Dynamics CRM vs Salesforce.com   Microsoft has made much of its price advantage over Salesforce.com. But there are obviously other considerations besides price, and Robert Kuhlman of AdvancedSPS describes two of them in a recent article. [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: SQLCity</title>
		<link>http://www.crmsoftwareblog.com/2009/11/3-reasons-to-select-microsoft-dynamics-crm-online-over-salesforce-com-as-your-crm-software-solution/comment-page-1/#comment-26</link>
		<dc:creator>SQLCity</dc:creator>
		<pubDate>Sun, 15 Nov 2009 22:34:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.crmsoftwareblog.com/?p=431#comment-26</guid>
		<description>Can you elaborate on why you had to move your hosted solution to on-premise?</description>
		<content:encoded><![CDATA[<p>Can you elaborate on why you had to move your hosted solution to on-premise?</p>
]]></content:encoded>
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	<item>
		<title>By: Mike Boysen - Effective CRM</title>
		<link>http://www.crmsoftwareblog.com/2009/11/3-reasons-to-select-microsoft-dynamics-crm-online-over-salesforce-com-as-your-crm-software-solution/comment-page-1/#comment-24</link>
		<dc:creator>Mike Boysen - Effective CRM</dc:creator>
		<pubDate>Sun, 15 Nov 2009 16:19:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.crmsoftwareblog.com/?p=431#comment-24</guid>
		<description>It&#039;s always interesting watching software vendors and their resellers convince the end user community that this is a feature war. Features don&#039;t solve unique business problems. Features do not make a business customer-centric. Operational efficiencies are not where the real ROI is.

Do software companies and software resellers know how to increase customer &quot;loyalty&quot; and customer &quot;lifetime value?&quot; 

How can you try to compare one software package against another until you know the unique change that is taking place in a business. 

- Align the strategy to the customer
- Align process to the strategy
- Find software that supports the process

This is the order of things in the real CRM world, in my opinion.</description>
		<content:encoded><![CDATA[<p>It&#8217;s always interesting watching software vendors and their resellers convince the end user community that this is a feature war. Features don&#8217;t solve unique business problems. Features do not make a business customer-centric. Operational efficiencies are not where the real ROI is.</p>
<p>Do software companies and software resellers know how to increase customer &#8220;loyalty&#8221; and customer &#8220;lifetime value?&#8221; </p>
<p>How can you try to compare one software package against another until you know the unique change that is taking place in a business. </p>
<p>- Align the strategy to the customer<br />
- Align process to the strategy<br />
- Find software that supports the process</p>
<p>This is the order of things in the real CRM world, in my opinion.</p>
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