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A panel of Microsoft Dynamics CRM experts provide reviews and opinions to aid professionals with the CRM selection process.

 
 

 

nVerge 2015 takes place on October 27th in San Diego, CA and offers a combination of keynotes, breakout sessions, learning labs, an ongoing exhibition with software developers and IT service providers, and networking sessions.   San Diego, CA, July 2, 2015 - FMT Consultants, a leading San Diego and Los Angeles-based provider of technology solutions, […]

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Today, business is changing all the time. Your customers, partners and investors all have an image in their head of what results need to look like. Even though they may or may not have a clear idea of the what the logistics look like behind the operation, it doesn’t stop them from getting ideas and […]

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Some of you who watch the Animal Planet channel may know about a show called My Cat from Hell. In each episode Jackson Galaxy, a musician by night and cat behavioral expert by day, works with cat owners who are at their wits end and are desperate for a change in their situation. As it turns […]

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With so many niche tools available to provide specific sales and marketing functionalities, the landscape of front office technology is getting a bit muddy. Consequently, companies looking to improve their front office capabilities may have trouble deciding between a collection of disparate marketing tools and CRM. For companies seeking multiple sales, marketing and customer service […]

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The Gartner Group performed a study and found that nearly $20 billion is being spent on CRM. With so much money being invested within the CRM industry, why is it that not even half of all companies are adopting CRM strategies? According to calculations made by Gartner, about $9 billion of the $20 billion invested is […]

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The challenge that most often drives adoption of a new CRM system is tracking and managing the sales process. Microsoft Dynamics CRM provides an excellent platform for businesses that want to “hard wire” their customer-facing and internal business processes into an easy-to-use system. Microsoft Dynamics CRM is particularly useful for Sales Managers, presenting multiple tools […]

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Microsoft Dynamics CRM and Salesforce.com are the two leading CRM systems on the market. Much has been made about which one is better and why. I have always found that if you perform a fair and honest assessment of competing products, the answer usually becomes pretty clear as to which one is the right choice. […]

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Getting a new customer can cost 5-to-25 times more than keeping an existing one. But increasing customer retention rates even a mere 5% can increase profits by 25% to 95%.These surprising statistics, reported in the Harvard Business Review, noting research done by Frederick Reichheld of Bain & Company, reveals the value of satisfied customers. Keeping customers […]

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As a Microsoft Dynamics CRM Online customer, you get inundated with e-mails from Microsoft about your software. There are notices about usage, up time, promotions, events coming up as well as tips on how to better use your solution. It therefore can be easy to start to tune out some of these messages. But when […]

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As a successful firm, you know how the global economy and advances in technology have created an extremely competitive business environment. You may have implemented a cloud based ERP solution that gives you a real-time view into your business. But more importantly - do you have a clear view of your customer? Microsoft Dynamics CRM […]

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